Trouble Shootings 1. How to install the drivers for Windows computers? Make sure you have updated the BIOS and graphics driver to the latest, download the driver from the frescologic official website, then run the driver with the Administrator’s permission (for more details you can download the User’s Guide on the technical specification of this page). 2. Is the USB 3.0 port compatible with USB 2.0? No, this is not compatible with USB 2.0. 3. When I connect the adapter to a second external display, why does it not work? It depends on your computer in terms of the number of displays you can connect. For example, MacBook Air 2011 supports only 1 external display while MacBook Air 2015 supports two, so please check your computer configuration before you decide to connect to multiple displays. 4. My VGA monitor could not work? (1) Please connect this adapter USB 3.0 to your PC’s (host device) USB 3.0 port, VGA to your VGA Monitor; Set VGA as your monitor’s input source. Your monitor probably has a different input source, please choose the corresponding VGA port as the input source. (2) Make the connection stable including tightening the VGA screws and the USB 3.0 port. (3) Install the driver correctly, you can refer to the “User Guide” for more details. 5. USB 3.0 Controller not working or disappears when devices are connected? This is usually caused by a lack of power to the card. Many of the cards using our USB 3.0 host controllers have a power connector that needs to be connected to the system power supply. If a power cable is not connected then the controller may show up in the Windows Device manager but disappear when any USB devices are connected to the controller. Besides, for PCs, remember to connect the back USB 3.0 port not the front USB 3.0 port, because the front one will not provide power for the cable. 6. How to Mirror or Extend the screen on the Windows system? “Windows key+P”
Additional information
| Weight | 0.09 kg |
|---|---|
| brand | baolongking |
| dimensions | 23.4 x 17.9 x 3.5 cm; 90 Grams |