Frequently Questions and Answers
1. Do I need to fully charge the MP3 player before use?
Yes, we advise you to fully charge the MP3 player before use. Generally speaking, it would take about 2 hours and Its battery of 360mAH could last about 21h under 60% volume and wired earphones connection.
2. Where is the reset button and how do I use it?
The reset hole is beside the charging port. Reset the MP3 player when encountering freezing or connection issues. Use something small like a paper clip to poke into the reset pole to reset successfully.
PS: We advise you to update the firmware to the latest version when an updated version is released.
3. How do I transfer files from computers?
Connect the MP3 player to your computer via USB cable—Select “Charge and Transfer” (Data transmission)—Find the MP3 in your computer—Transferring files (Do not disconnect it in case file loss or error)—Click the “USB” icon to safely move the MP3 player and unplug the USB cable.
PS: Support Windows 7/8/8.1/10/XP/Vista/2001/Mac OS/Linux.
4. Any requirements on files’ format?
Generally speaking, it supports MUSIC in MP3/WMA/OGG/APE/FLAC/WAV/AAC-LC/m4a format, VIDEO in AMV formats, RECORDING in WAV/MP3 format, and IMAGE in JPEG/BMP/GIF format.
PS: On Bluetooth Mode, it only supports Music in MP3/WMA/WAVE/FLAC/APE format.
5. Except for listening to music, what else can I use the MP3 player to do?
You can use it to record voice or listen to FM radio (only for wired earphones which is a kind of antenna of radio), to read E-books, browse pictures, watch videos, and to take it as a stopwatch and pedometer.
6. Where is the electronic user manual?
For environmental protection, we provide the electronic user manual and you shall find it after you connect the MP3 player with your computer.